Contact Form
Please fill out the form below and we will get back to you shortly!
Please fill out the form below and we will get back to you shortly!
More than 48 hours before your session: Full refund or reschedule at no additional charge.
24 to 48 hours before your session: 50% refund or reschedule with a 25% rebooking fee.
Less than 24 hours before your session: No refund. Rescheduling not available.
2. No-Shows
If you do not show up for your session without prior notice, no refund will be issued.
3. Weather Conditions
Coaching sessions may proceed in light rain or variable weather conditions.
If weather poses a safety risk (e.g., lightning, extreme conditions), we will reschedule your session at no additional charge.
Final decisions regarding weather cancellations are made by the coach.
4. Illness or Emergency
Please contact us as soon as possible if illness or emergency prevents you from attending.
At our discretion, we may offer a partial refund or rescheduling option in such cases.
5. Group Bookings & Clinics
Group sessions and clinics require 7 days’ notice for cancellations to receive a full refund.
Within 7 days, no refunds will be issued, but you may transfer your spot to another rider with prior notice.
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